Client Services & Rostering Coordinator

Join a growing registered NDIS provider delivering disability, allied health, employment and community services across Western Sydney. We're seeking an organised and proactive Client Services & Rostering Coordinator to play a key role in coordinating appointments, managing service delivery, and supporting positive participant outcomes.

ASAP Start!

Payrate: $34.58 p/hr

Assignment length: Inital 4 week assignment with the opportunity for ongoing/permanent role

About the Role
This is far more than a standard Administration & scheduling position.

As the central coordination point for multiple service streams, you'll coordinate appointments, manage service delivery, and ensure participants are connected to the right supports at the right time. Working closely with clinicians, participants and internal teams, you'll help drive operational efficiency and positive outcomes.

This is an ideal opportunity for a highly organised coordinator who thrives in a fast-paced environment and enjoys solving problems, managing competing priorities and making a real difference.

Key Responsibilities

• Coordinate appointments, assessments and ongoing services
• Manage cancellations, reschedules and waitlists
• Ensure timely commencement of services for participants

• Coordinate bookings across:
  • NDIS Core supports
  • Allied Health services
  • Employment and community programs
  • Non-NDIS services
• Match participant needs with available services and team capacity

About You
We're looking for someone who thrives in a busy service environment and enjoys coordinating multiple moving parts.
You will bring:

• Experience in Customer Service or Administration
• Strong organisational and time management skills
• Excellent problem-solving ability and attention to detail
• Confidence managing multiple schedules and competing priorities
• Strong communication and stakeholder engagement skills

Why Join?

• Join a growing and purpose-driven organisation making a genuine impact in the community
• Work across NDIS, Allied Health, Employment and Community programs
• Opportunity to grow into senior coordination or operational leadership roles

Apply now to make a real difference behind the scenes, we'd love to hear from you.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.