Clinical Operations Coordinator

Clinical Operations Coordinator
Belrose, NSW | $80,000 Base + Super | Permanent Full-Time

Are you a detail-oriented professional with a background in healthcare, science, medical administration or customer operations? This is an opportunity to join a highly specialised healthcare environment where your skills will directly support hospitals, surgeons and patient outcomes.

We are seeking a Clinical Operations Coordinator to manage complex customer orders, coordinate clinical requirements and provide exceptional support to healthcare professionals across Australia.

What's on Offer

• $80,000 Base + Super
• Belrose location
• Permanent full-time opportunity
• Work within a specialised healthcare and medical technology environment
• Opportunity to develop industry knowledge and build a career within healthcare operations
• Collaborative and supportive team culture

About the Role

As the Clinical Operations Coordinator, you will play a key role in coordinating time-sensitive clinical bookings, managing customer orders and ensuring specialised medical products are accurately allocated and delivered when required.

Working closely with hospitals, surgeons, internal teams and external stakeholders, you will use your strong organisational skills, attention to detail and customer focus to ensure smooth day-to-day operations.

Key Responsibilities

• Coordinate and process customer orders and clinical bookings accurately
• Manage product allocations based on customer requirements, availability and business processes
• Liaise with hospitals, healthcare professionals, sales teams and internal departments
• Coordinate urgent and time-sensitive requests, including shipments and deliveries
• Maintain accurate records, documentation and system updates
• Respond to customer enquiries and provide timely solutions
• Support compliance, audit requirements and process improvements
• Work collaboratively with clinical, logistics and operations teams

About You

You are someone who thrives in a fast-paced environment and enjoys combining customer service, coordination and technical knowledge.

Ideally, you will have:

• Experience in healthcare, medical devices, biotechnology, pharmaceuticals, hospital administration or a similar technical environment
• Qualifications in Medical Science, Biomedical Science, Health Science, Pharmacology, Allied Health or a related discipline (highly regarded)
• Strong attention to detail with excellent accuracy in data entry and documentation
• Exceptional communication skills and confidence liaising with a range of stakeholders
• Ability to manage multiple priorities and urgent requests
• Experience with ERP systems such as NetSuite (highly desirable)

Why Apply?

This role is perfect for someone looking to move into a specialised healthcare operations career, applying their scientific knowledge, customer service skills and organisational ability in a meaningful environment.

Whether you are a Medical Science graduate looking to enter industry, a healthcare professional transitioning into operations, or an experienced customer operations specialist within healthcare, this could be the next step in your career.

Apply today to be considered.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.