Customer Service Representative

Join a Team That Works Hard, Laughs Loud & Wins Together

Our client is a proudly Australian manufacturer delivering high-quality products backed by genuinely exceptional, locally based customer service.

They care deeply about what they make - but even more about who they hire.

This is a permanent, full-time role based onsite in Canning Vale.
Monday-Friday | 9am-5pm (with some flexibility)
$65,000 + Super + Performance Commissions

Please note: Permanent residents or Australian citizens only.

Why You'll Love This Role

This isn't just another customer service job.

You'll be part of a close-knit, high-energy Sales Office team where collaboration matters, ideas are welcomed, and wins are celebrated. If you enjoy being busy, solving problems, and being surrounded by people who genuinely enjoy coming to work - you'll thrive here.

The Role

As a Customer Service Representative, you'll play a key part in maintaining the company's reputation for exceptional after-sales support and customer care.

You'll be:

• Providing transactional after-sales support
• Handling customer enquiries via phone and email (steady workflow)
• Supplying accurate information across a large and varied product range
• Working within Pronto ERP (experience highly regarded)
• Supporting internal teams to ensure seamless service
• Participating in team meetings and company initiatives

This is a role for someone who enjoys being organised, proactive and solutions-focused.

About You

You're someone who:

• Thrives in a fast-paced, high-energy environment
• Enjoys being part of a positive, motivated team
• Takes ownership and follows things through
• Communicates clearly and confidently
• Has strong attention to detail

Desirable skills include:

• Confidence, and professional correspondence skills
• Experience using ERP systems (Pronto highly regarded)

What Makes This a Great Place to Work

• Young, dynamic and supportive team culture
• Genuine collaboration - no silos
• A company that values loyalty and long-term growth
• Onsite role with stability and structure
• Performance-based commission to reward contribution

If you're looking for a permanent role where you can grow, contribute and be part of something solid - not just punch a clock - we'd love to hear from you.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.