Sales Administration

We are looking for a motivated and organised Sales Administrator to join our energetic team in Lalor. This role is ideal for someone at an early stage in their career who is eager to gain hands-on experience and grow within the logistics, imports, and exports industry.

In this position, you will be a key part of our sales admin operations, handling order entries, processing customer requests, and ensuring smooth communication between internal teams and clients. You will handle phone and email enquiries, maintain accurate records, and support efficient workflow while providing excellent customer service.

This is an office-based role from Monday to Friday, 9:00am-5:30pm. We are seeking someone passionate about logistics, keen to learn, and committed to delivering high-quality service in a collaborative team environment.

Key Responsibilities

• Take and process customer orders accurately and efficiently

• Enter and maintain order information in our system

• Handle incoming phone calls and emails professionally

• Provide excellent customer service and support

• Collaborate with internal teams to ensure timely delivery and smooth operations

• Support delivery operations as needed, including loading items onto trucks or vans

• Comply with WHS (Work Health and Safety) policies and procedures

• Perform other duties as directed by the company

• Handle any ad-hoc duties required by manager

Requirements & Qualifications

• Good experience with Microsoft Office (Excel, Word, Outlook)

• Excellent communication and interpersonal skills

• Highly organised and detail-oriented

• Passionate about logistics, imports, and exports

• Reliable transportation (own car required as public transport is limited)

• Positive attitude, willingness to learn, and a collaborative team spirit

Why Join Us?

• Opportunity to work in a small niche and innovative logistics industry

• Hands-on experience and career growth opportunities

• Supportive and collaborative team environment

• Flexible full-time or part-time arrangements

If you're enthusiastic about sales admin, logistics, and being a key part of a friendly sales admin team, we'd love to hear from you!

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.