Contractor Care Coordinator

Join a respected labour hire and recruitment business supporting clients across technical, professional, and operational sectors. Known for strong relationships and a people-first approach, this client plays a key role in connecting skilled contractors with leading organisations, while ensuring compliance, care, and best-practice engagement every step of the way.

As the business continues to grow, we're looking for a Contractor Care Officer to support the end-to-end management of our contractor workforce.

About the Role
This is an essential coordination role focused on delivering a seamless contractor experience while ensuring compliance with client, legislative and internal requirements. Acting as a central point of contact, you'll work closely with consultants, contractors, clients, payroll and commercial teams to manage onboarding, agreements, compliance and ongoing contractor support.

You'll play a key role in keeping processes running smoothly, identifying improvements and ensuring contractors feel supported, informed and engaged throughout their assignments.

Important details:

• This is a 3 month assignment, with the possibility of extension!
• Working Monday - Friday 9-5pm (flex) - WFH available after 1 month
• Office located in Australia Square in Sydney CBD - close to public transport!

Key Responsibilities

• Act as the main point of contact for contractor enquiries, onboarding, and process support
• Prepare and manage contractor agreements, documentation, and compliance requirements
• Coordinate contractor onboarding and ensure all systems and records are accurate and up to date
• Maintain strong ongoing relationships with contractors, supporting care and engagement initiatives
• Monitor compliance with internal standards, client requirements, and legislative obligations
• Support audits, reporting, and client compliance activities
• Track contract terms, expiry dates, and key obligations
• Identify opportunities for process improvement and support continuous improvement initiatives
• Liaise with internal teams including consultants, payroll, and commercial to ensure alignment

About You
You're organised, proactive, and enjoy being the go-to person who keeps things running smoothly. You're comfortable managing multiple stakeholders, handling sensitive information, and balancing compliance with a positive contractor experience.

You'll bring:

• Experience in administration, contractor care, recruitment coordination, compliance, HR, or labour hire environments
• Strong attention to detail and confidence managing documentation and systems
• Excellent communication skills and a professional, supportive approach
• A continuous improvement mindset and willingness to learn

Apply now to build a meaningful career supporting people, processes, and partnerships.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.