APS6 Level Project Officer

Are you a proactive, organised and delivery‑focused project professional? We are seeking an APS6 Project Officer to lead and support meaningful projects that drive organisational improvement, uplift capability and enhance service quality for staff and the communities we serve.

This role is ideal for someone who thrives in a dynamic environment, enjoys stakeholder engagement and is passionate about delivering evidence‑based, high‑impact change.

Why This Role Matters

This branch plays a key role in shaping consistent, high‑quality end‑to‑end service experiences. It drives:

• Continuous Improvement (CI) initiatives
• Quality Management Framework (QMF) implementation
• Performance insights, trend analysis and reporting
• Workforce learning, development and capability uplift

You will help ensure operational activities meet standards, support performance improvements, and enable teams to deliver high‑quality services backed by strong evidence and clear processes.

What You'll Do

As an APS6 Project Officer working under limited direction, you will contribute to and coordinate a range of project and program activities.

Project Planning & Delivery

• Coordinate project activities and monitor progress against plans.
• Assist in developing and maintaining project plans, schedules and artefacts aligned to project management frameworks.
• Identify, monitor and manage project risks, issues and benefits.

Analysis, Reporting & Documentation

• Conduct research and analysis to support planning and decision‑making.
• Contribute to project reporting, including status updates and exception reports.
• Draft clear and professional written materials including business cases, briefs, plans and corporate documentation.
• Monitor budgets, support procurement processes and assist with contract management.

Quality, Compliance & Stakeholder Engagement

• Support quality management activities to ensure deliverables meet client and organisational needs.
• Provide procedural guidance and technical advice within your project stream.
• Collaborate with internal stakeholders to achieve project and organisational outcomes.

What You'll Bring

Skills

• Strong understanding of agile project management methodologies to plan, monitor and deliver work packages.
• Ability to meet tight deadlines and manage competing priorities effectively.
• Experience developing and maintaining structured project artefacts.
• Ability to work independently with initiative and minimal supervision.
• Strong stakeholder engagement skills with a proven ability to build productive relationships.
• Excellent written communication skills with the ability to present complex information clearly.
• Sound judgement, with the ability to make evidence‑informed decisions.
• Understanding of privacy and accessibility requirements.
• Strong communication skills and the ability to manage expectations professionally.
• High proficiency in Microsoft 365, particularly Word, PowerPoint and Planner.
• Flexibility to adapt to changing priorities and support a range of project functions.
• Ability to manage multiple concurrent projects.

Knowledge

• Knowledge of project management frameworks, methodologies and governance practices.
• Understanding of service delivery environments or the ability to quickly develop this understanding.

Qualifications and/or Experience (Desirable)

• At least 2 years of project management experience.
• Government administration experience.
• Qualifications in project management, government, or the social services field.