Case Studies

The challenge: HOBAN was contacted late afternoon by a Department requiring 100 temporary staff for the following day. The roles were newly created, and involved face to face customer service work as part of a high profile, time critical project.  Turnaround time and the ability to mobilise quality people quickly was essential. HOBAN’s solution: Given…

The challenge Applicant numbers were declining for this specialist Government services call centre. The Department was also challenged with the regular attrition of new recruits prior to the completion of their training period. These factors resulted in the call centre constantly operating below its required staffing levels.  This led to increased costs of overtime and…

Our client’s challenge A leading Government regulatory agency needed to recruit a large pool of candidates across Australia. Compliance with Government requirements was of the utmost importance due to the sensitivity of the work being performed. HOBAN was engaged to provide a multi-phased solution. The first phase consisted of detailed analysis of the role requirements….

In 2019 HOBAN was awarded the accreditation of “Disability Confident Recruiter” (DCR) by the Australian Network on Disability in recognition of our ability to remove the barriers to employment for people with disability. HOBAN ensures that our recruitment systems and processes are accessible and we provide adjustments to remove visible and invisible barriers, to ensure people with disability can…