Tea Retail Store Manager (Mandarin or Japanese Speaking)

Step into a unique opportunity with a globally loved global tea retailer, celebrated for its premium teas and unforgettable customer experiences. This is your chance to be part of a thriving, fast-growing business in the heart of Melbourne.

In this role, you'll play a key part in shaping the day-to-day store operations, including sales, procurement, logistics, and team leadership-all within a lively, multicultural, and fast-paced environment.

If you're passionate about leading a team, hands-on work, and sharing exceptional products with customers, this role offers the perfect blend of challenge, growth, and excitement.

• Join an innovative, fast-paced company with a strong reputation for quality and customer service
• Lead a dynamic team of part-time and casual staff
• Manage daily store operations, including sales, procurement, logistics, and staffing
• Collaborate closely with head office to shape operational strategy and improve processes
• Make a tangible impact on store performance and team development
• Occasionally handle physical work (e.g., unpacking 20kg tea cartons from monthly shipments)

What You'll Bring to the Role
We are seeking someone who:

• Has at least 5 years of management experience in retail, food, or distribution
• Possesses business-level Japanese or Mandarin language skills, alongside business-level English proficiency
• Has excellent communication skills and leadership skills
• Is eligible to work in Australia (Permanent Resident, Australian Citizen, etc
• Physically fit

Working Hours
Permanent Full-time (5 days/week), 38 hours per week
※Store opening hours: Mon-Sat: 11:00-18:00 (Monday-Saturday), 12:00-18:00 (Sunday)

Salary
Competitive and above market standards (negotiable based on experience)

Work Location
Office-based

Take the Next Step
If you are an experienced Store Manager looking for a long-term career in Australia, we'd love to hear from you. Apply now or contact Staff Solutions Bilingual/HOBAN for a confidential discussion.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.