Japanese Speaking Store Operations Manager

Step into a Unique Opportunity with a Globally Loved Tea Brand!

Join a world-renowned tea retailer, celebrated for its premium teas and unforgettable customer experiences. Be part of a thriving, fast-growing business in the heart of Melbourne's CBD.

As Store Operations Manager, you'll take the lead in shaping daily store operations-including sales, procurement, logistics, and team leadership-within a lively, multicultural, and fast-paced environment.

If you're passionate about leading a team, working hands-on, and delivering exceptional products to customers, this role offers the perfect blend of challenge, growth, and excitement.

What Your Role Will Look Like

• Lead a dynamic team of part-time and casual staff

• Manage daily store operations: sales, procurement, logistics, and staffing

• Collaborate with head office to shape operational strategy and improve processes

• Make a tangible impact on store performance and team development

• Occasionally handle physical tasks (e.g., unpacking 20kg tea cartons from monthly shipments)
  
  

What You'll Bring

• Minimum 5 years' management experience in retail, food, or distribution

• Business-level Japanese and business-level English proficiency

• Strong leadership and communication skills

• Eligibility to work in Australia (Permanent Resident, Australian Citizen, etc.)

• Physically fit and comfortable with hands-on tasks
  
  

Working Hours

• Permanent full-time (5 days/week, 38 hours)

• Store Hours: Mon-Sat 11:00-18:00 | Sun 12:00-18:00
  
  

Salary

• Competitive and above market standards (negotiable based on experience)
  
  

Location

• Melbourne CBD
  
  

Next Steps

If you're an experienced Store Manager looking for a long-term career in Australia, we'd love to hear from you. Apply now or contact Staff Solutions Bilingual / HOBAN for a confidential discussion. melbourne@ssb.hoban.com.au

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.