Office Clerk

We are currently seeking a reliable and detail-oriented Office Clerk for our client that is an Asian food distributer based in Silverwater, NSW. This is a fantastic opportunity for an organised and proactive individual who enjoys working in a fast-paced office environment with both administrative and customer-facing responsibilities.

In this permannet full time role, you will support daily office operations, liaise with customers, vendors, and international group companies, and assist with order processing, documentation, and logistics coordination. Strong communication skills, attention to detail, and the ability to multitask will be essential for success.

Key Responsibilities

• Communicate with customers to take orders, respond to enquiries, and resolve minor issues
• Liaise with shipping companies and vendors to ensure timely delivery of shipments, documentation, permits, and certificates
• Prepare and issue quotations, invoices, statements, delivery orders, and other documents using SAP system
• Record, monitor, and schedule import shipments and customer deliveries, ensuring accurate documentation is maintained
• Prepare and support periodic reports including sales forecasts, item usage, stock on hand, and shipping schedules
• Communicate regularly with global group companies via email, and assist with telecommunication when required to resolve issues
• Provide general administrative support including travel bookings (flights and accommodation) and office supplies procurement
• Maintain accurate records and support compliance with internal processes and procedures
• Assist less experienced team members when required
• Maintain a clean, organised, and sanitised workspace in line with company standards
• Undertake ad-hoc administrative duties as directed by management

About You

• Previous experience in an office administration, clerical, or customer service role
• Strong attention to detail and high level of accuracy
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Experience with SAP or similar ERP system (highly desirable)
• Strong organisational and time management skills
• Ability to multitask and work in a fast-paced environment
• Positive attitude and willingness to learn and support the team
• Ability to work both independently and collaboratively
• Full working rights in Australia

What's on Offer

• Full-time, stable position in Silverwater, NSW
• Supportive and team-oriented working environment
• Opportunity to work in a global business environment
• On-the-job training and development
• Exposure to international operations and logistics processes
• Staff discount

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.