Administrator - Travel

Our Client

Our client is a boutique, high-end travel agency in Ballan, Victoria, where tours and experiences are tailored to individual interests, schedules and budgets. Holidays are as unique as their customers.

Due to growth, they are looking for a Travel Administrator to join their close-knit team and help keep operations running smoothly behind the scenes.

About the Role

As a Travel Administrator, you will play a key role in supporting the team and ensuring a seamless experience for their clients. Your responsibilities will include:

• Managing bookings and reservations for flights, accommodation, tours and transport

• Processing payments, invoices and confirmations

• Maintaining accurate client records and travel documentation

• Liaising with airlines, accommodation providers and tour operators

• Preparing itineraries, quotes and travel documents

• Assisting with visa, passport and travel insurance requirements

• Supporting promotional campaigns and general office administration

About You

The ideal candidate will have a strong administrative background with excellent attention to detail and organisational skills. You will be proactive, customer-focused, and enjoy being part of a small, supportive team. Previous experience in travel administration or the tourism industry is a plus, but your willingness to learn and genuine interest in travel are what matter most.

If you love travel and are passionate about pursuing a career in the industry, this role is a fantastic stepping stone. The agency is committed to continuous upskilling and development, giving you the opportunity to grow into roles such as Travel Consultant in the future.

Why Join?

• Work in a boutique agency that values people and builds long-lasting relationships

• Be part of a friendly, supportive team in Ballan

• Continuous upskilling and career development opportunities in the travel industry

• Opportunity to grow your skills and progress into client-facing travel roles

How to Apply

Click the APPLY NOW button to submit your application.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.