Venue Support Officer

We’re seeking a Venue Support Officer to join a busy community and sports facility in the Western Suburbs.
This is a varied, hands-on role for someone who enjoys working with people and providing excellent customer service. You’ll be a key point of contact for community members, sporting groups, program participants and visitors.

About the roleYou’ll be responsible for:

• Providing friendly customer service face-to-face, over the phone and online.
• Managing bookings, payments and customer enquiries.
• Setting up and packing down courts, rooms and event spaces.
• Moving equipment, tables, chairs, signage and other materials as required.
• Supporting programs, activities, functions and events.
• Helping maintain safe, clean and welcoming facilities.
• Providing information and assistance to visitors.
• Supporting day-to-day operations and assisting with canteen duties when required.

About youWe’re looking for someone with:

• Demonstrated customer service experience.
• Strong communication and interpersonal skills.
• A positive, community-focused approach.
• Good problem-solving skills and the ability to work independently and as part of a team.
• Flexibility and a willingness to learn.

Experience in sports/recreation facilities or cashiering is desirable.
Essential requirements

• Current Senior First Aid Certificate, or willingness to obtain.
• Current SA Working with Children Check, or willingness to undergo screening.
• Child Safe Environments training, or willingness to complete it.

A qualification or experience in sport, recreation, fitness, allied health or a related field is desirable.

This role operates across a 7-day roster, including opening and closing duties.

If you’re friendly, reliable and enjoy making a positive difference in your community, we’d love to hear from you.




At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit www.hoban.com.au/adjustments for additional contact details.