APS 6 level Case Manager

HOBAN Recruitment is seeking an experienced APS 6 level Case Manager to join a dynamic External Review team within a federal agency based in PARRAMATTA NSW. This role offers the opportunity to manage complex matters and contribute to meaningful outcomes for Australians with disability.

About the Role
As an APS6 Case Manager, you will:

• Undertake end-to-end case management of external review matters.
• Interpret legislation and policy to resolve complex and sensitive issues.
• Apply dispute resolution methods and attend case conferences, conciliations, and hearings.
• Prepare detailed documentation and resolution options for case management meetings.
• Assess and respond to priority and risk matters impacting participants and scheme sustainability.

Benefits

• Competitive pay rate of $60.26 per hour, including casual loading, providing you with financial stability and recognition for your expertise.
• 12% superannuation to secure your future and support your retirement planning.
• Start date ASAP, allowing you to embark on this exciting opportunity without delay.
• Full-time position, offering 37.5 hours per week, Monday to Friday, enabling a healthy work-life balance and time.
• Flexible working arrangements, including occasional work-from-home.
• Opportunity to make a positive impact on the lives of Australians with disability.
• Collaborative team environment with strong professional development support.

About You
You will bring:

• Ability to manage a portfolio of complex and sensitive matters, adapting to changing priorities.
• Strong analytical and problem-solving skills.
• Highly developed stakeholder engagement and communication skills.
• Experience in administrative law, case management, or dispute resolution.
• Desirable qualifications or experience in law, therapy (OT, Speech Pathology, Psychology, Physiotherapy), insurance, or prior NDIA experience.

Please note you do need to be an AUSTRALIAN CITIZEN for this Federal Government role.
Positions close for submissions at COB MONDAY 24th November 2025.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.