Customer Service Officers

Location: Port Adelaide
Assignment Dates: Full-time | ASAP start till 31 July or 31 November

Submission Deadline: 8 AM - Wednesday 20 May

We are seeking 2 x experienced Customer Service Officers to join a busy Service Desk team supporting business systems across a large government environment.

This is a fast-paced role suited to someone who thrives in a high-volume support environment and enjoys solving problems while delivering excellent customer service.

Key Responsibilities

• Provide frontline support via phone and email
• Manage system access requests and user enquiries
• Troubleshoot and resolve application and functionality issues
• Support systems including finance, HR, and procurement platforms
• Work collaboratively to meet team targets and service standards

About You

• Proven experience in customer service / call centre environments
• Background in Accounts Payable or Receivable
• Experience with systems such as Basware and CHRIS21
• Intermediate Microsoft Office skills
• Strong attention to detail with the ability to manage high workloads
• Clear and professional communication skills
• Quick learner with strong problem-solving ability

Requirements

• Current National Police Clearance (issued within 12 months)

How to Apply

In your application, please clearly confirm whether you hold a current National Police Clearance issued within the last 12 months.

Failure to meet or address this requirement will result in your application not being considered.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.