Medical Administrator - Fixed Term 3 month Contract

About the Role

We are seeking a professional and highly organised Medical Admin to join a healthcare-focused team supporting patient medicine programs across Australia and New Zealand.
In this role you will be communicating with healthcare professionals by phone and email, taking orders, maintaining accurate records, and providing day-to-day administrative support.
This position would suit someone with experience in medical administration, healthcare, pharmaceuticals, medical customer service who is confident communicating with healthcare professionals (doctors and nurses) and handling sensitive information accurately and professionally.

Fixed term 3 month contract 
5 days a week (M-F) from 9am-5pm (Except VIC Public Holdiays)
Mid Dec-Mid Jan (except Chrsitmas period)
Work from home 2-3 days a week 

Key Responsibilities

• Provide day-to-day medical administration and patient program support across Australia and New Zealand.
• Respond to enquiries regarding medicine supply, orders, deliveries and patient program requirements.
• Coordinate and monitor medicine supply to support timely delivery.
• Liaise with internal teams to supply-related enquiries.
• Maintain accurate data entry and administrative records.
• Handle confidential and sensitive healthcare information with a high level of discretion.
• Work in accordance with established procedures, privacy requirements and healthcare compliance standards.
• Provide general administrative and operational support to the broader Medical Operations team.
• Handle any ad-hoc duties required by the manager within the job scope. 

About You The ideal candidate will have:

• Previous experience in medical administration, healthcare, pharmaceuticals, or a related environment.
• Strong medical administration and general administrative skills by email and phone. 
• Excellent attention to detail and accuracy when handling records and documentation.
• Strong organisational skills with the ability to manage multiple enquiries, tasks and priorities.
• Confidence using CRM, database or case-management systems.
• Professional written and verbal communication skills.
• Ability to appropriately handle confidential and sensitive information.
• A proactive, compassionate and solution-focused approach.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit www.hoban.com.au/adjustments for additional contact details.