Air Freight Operator

Are you ready to advance your career in air freight? We are partnering with a globally recognised logistics company seeking a professional to join their Sydney-based Air Freight Operations team.

We're looking for a motivated Air Freight Operator to join this well-established and highly respected organisation. In this role, you will support the air freight team by handling administrative and operational tasks, including data entry in Cargowise system, coordinating shipments, processing invoices, and maintaining customer and airline records.

You will also liaise with clients, suppliers, and internal teams, assist with transport arrangements and warehouse operations, and help ensure smooth day-to-day air freight operations.

This is a full-time, permanent role offering genuine career growth opportunities and hands-on experience in air import/export operations.

What You'll Be Doing:

• Provide clerical and operational support to the air freight team

• Input data into Cargowise systems and ensure all shipment processes are followed through

• Make export airline bookings and maintain airline rates and charges

• Generate and send client reports with estimated and confirmed delivery dates

• Process customer invoices and creditor invoices accurately and promptly

• Assist in warehouse operations as needed

• Arrange inbound and outbound transport

• Maintain and update customer databases, including aviation security listings

• Support branch teams, including sales and customer service

• Answer calls professionally and liaise with clients, suppliers, and authorities

• Handle other tasks as reasonably requested

What We're Looking For:

• 2-3 years' experience in a relevant role (3+ years also considered)

• Strong organizational, administration, and interpersonal skills

• Exceptional attention to detail

• Experience in freight forwarding, particularly air import/export documentation

• Experience with Cargowise (or willingness to learn)

• Ability to work independently and collaboratively as part of a team

• Excellent customer service and communication skills

Work Days & Hours:

• Monday to Friday, starting from 8:30am

Start Date:

• Immediate preferred, flexible for the right candidate

Company Culture:

• Inclusive, supportive, and international

Applications:

• Applications are reviewed on a rolling basis, so early submissions are encouraged

Why You'll Love Working Here:

• Join a trusted, reputable freight forwarding company with a strong global presence

• Full-time, permanent role with career development opportunities

• Collaborative and supportive team environment

• Stable long-term career path with mentoring and growth opportunities

If you are proactive, detail-oriented, and passionate about air freight, this is the perfect opportunity to grow your career and make a real impact in logistics.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.