Customs Broker

An established and growing logistics organisation is seeking an experienced Customs Broker to join its Customs team in either Sydney. This is an excellent opportunity for a licensed professional who enjoys working across a diverse client portfolio and liaising closely with regulatory authorities.

About the Role

Reporting to the Customs Supervisor, you will be responsible for managing end-to-end customs clearance activities, ensuring full compliance with Australian customs and biosecurity regulations. You will act as a key point of contact for clients and authorities, delivering accurate, timely, and cost-effective customs solutions.

Key Responsibilities

• Prepare and lodge import and export customs documentation in compliance with all relevant legislation and regulations

• Ensure accurate tariff classification, valuation, duty, and tax calculations for a broad range of commodities

• Process import documentation through Customs and Quarantine in a timely and cost-effective manner

• Represent clients in dealings with Australian Border Force and the Department of Biosecurity

• Respond to client enquiries regarding customs procedures, classifications, and payments

• Prepare and lodge Tariff and Valuation Advices

• Identify and instigate refunds resulting from incorrect classifications or errors

• Liaise with Customs, Quarantine, AQIS, and other regulatory bodies

• Develop and maintain strong working relationships with internal stakeholders and external clients

• Assist with customs-related disputes, resolutions, and litigation where required

• Perform ad hoc duties as requested by the Customs Supervisor

Skills & Experience

• Good working knowledge of Australian Customs legislation, tariff classification, and quarantine regulations

• Proven experience using EDI / ICS and COLS systems

• Demonstrated experience dealing with Australian Border Force and Department of Biosecurity

• Excellent communication, negotiation, and stakeholder management skills

• High attention to detail and strong problem-solving ability

• Background in freight forwarding and supply chain solutions

Qualifications

• Customs Broker Licence (mandatory)

• Quarantine accreditation

• 2+ years' practical experience as a Customs Classifier or Broker

• Relevant tertiary qualifications (preferred)

What's on Offer

• Opportunity to work with a well-established customs and logistics operation

• Sydney location flexibility

• Exposure to a wide range of clients and commodities

• Supportive team environment with long-term career potential

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.