Medical Receptionist - Part Time

Located in the Deakin health precinct, our client offers comprehensive foot and ankle care, including both general podiatry and specialised podiatric surgery.


The clinic emphasises a personalised approached with compassionate care, tailoring treatments to each individual's needs. Utilising groundbreaking technology and innovative treatments.


You will be the face of the practice. As a Medical Receptionist you will be the heartbeat of patient care-welcoming every visitor with warmth, keeping the clinic running smoothly, and creating a seamless experience from check-in to checkout!


We are on the search for an organised, compassionate, and detail-oriented professional looking for a rewarding career in healthcare?


The Medical Receptionist, is the first point of contact for all patients, clients and Doctors entering the practice and will provide exceptional front-desk support and ensure a smooth experience for our patients. As the first face people will see, you will play a crucial role in creating a warm and welcoming environment while managing the daily operations of our practice.


Key Responsibilities:

• Patient Engagement: Greet patients with professionalism and empathy, assisting with check-ins, registrations, and general inquiries.
• Appointment Coordination: Schedule and manage patient appointments, ensuring efficient use of clinic time and resources.
• Administrative Support: Maintain and update patient records, process billing and payments, and handle insurance claims where necessary.
• Communication Management: Answer phone calls, respond to emails, and liaise between patients, doctors, and healthcare staff.
• Office Organisation: Ensure the reception area remains tidy and presentable, while managing office supplies and medical forms.

What We're Looking For:

• Previous experience working within a medical practice
• Strong interpersonal and communication skills to interact with patients and medical professionals.
• Excellent organisational abilities with keen attention to detail.
• Previous experience and proficiency in medical software, appointment systems, and basic administrative tasks.
• Ability to multitask in a fast-paced environment while maintaining professionalism.
• Prior experience in a medical or healthcare setting is preferred but not required.

Why Join Us?

• Permanent part- time contract available! 1- 2days per week
• Work in a supportive, patient-focused environment.
• Gain valuable experience in the healthcare industry.
• Competitive salary.
• Opportunities for professional growth and development.

If you are a proactive and dedicated individual passionate about providing outstanding patient service, we'd love to hear from you!

📩 Apply Now

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.