EL1 Business Analyst

HOBAN Recruitment is seeking an experienced EL1 Level Business Analyst (Labour Hire) to support a high-impact government agency in SURRY HILLS NSW.

Use your analytical expertise to drive improvements in service delivery and enhance participant experiences.

About the Role:

In this role, you will play a critical part in optimising internal service delivery processes and improving outcomes for participants. Your work will help shape the strategic vision of service design and ensure operational consistency and sustainability.

Key responsibilities include:

• Identifying and documenting current business processes to establish a clear baseline.
• Conducting business and systems process analysis to drive design improvements.
• Providing program-level analysis and creating essential documentation.
• Supporting the Product Owner in developing user stories, acceptance criteria, and process maps.
• Evaluating the effectiveness of proposed solutions and business designs.
• Leading business requirements transition to development teams.
• Assisting in verification testing to ensure solutions align with business needs.
• Engaging with key stakeholders to facilitate workshops and collaborative discussions.

Benefits:

• Competitive pay rate of $602.55 per day at EL1 Level, including casual loading, providing you with financial stability and recognition for your expertise.
• 11.5% superannuation to secure your future and support your retirement planning.
• ASAP start date, allowing you to embark on this exciting opportunity without delay.
• Full-time position, offering 37.5 hours per week, Monday to Friday, enabling a healthy work-life balance and time.
• Flexible work arrangements.
• Make a meaningful impact in the disability sector.

• Opportunity to use your leadership skills in a high-impact, supportive team environment.

About You:

We are looking for a skilled Business Analyst with:

• Essential skills:
• Proficiency in business process analysis and documentation.
• Strong ability to gather and manage business requirements.
• Effective problem-solving and risk assessment capabilities.
• Experience in systems testing against acceptance criteria.
• Stakeholder engagement and facilitation skills.
• A strong understanding of system thinking and operational improvement.
• Desirable skills:
• Data analysis and trend identification.
• Familiarity with Agile and Kanban methodologies.
• Proficiency with tools such as Jira and Confluence.
• Experience in cross-functional collaboration and process optimisation.

Please note you do need to be an AUSTRALIAN CITIZEN for this Federal Government role

Positions close for submissions THURSDAY 27th FEBRUARY 2025 COB.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.