Program Support (AO4 - AO5 Equivalent)

Join our Strategy and Corporate Services Division as a Program Support Officer (AO4) - Resource Development, where you'll play a key role in shaping the department's Induction and Onboarding plan. This is an exciting opportunity to contribute to strategic workforce initiatives, collaborate with stakeholders, and support the development of essential training resources. If you're detail-oriented and passionate about enhancing employee experiences, we'd love to hear from you!

Role Details

• Role Type - Permanent, fixed term role with QFES up to 4 months
• Salary - AO4-AO5 equivalent
• Start - ASAP, pending interview and security clearances
• Location - Kedron, Brisbane, QLD

About the Role

The Program Support Officer (AO4) - Resource Development will be part of the Strategy and Services Branch - Workforce Experience Unit, which focuses on developing strategic workforce policies, programs, and initiatives to enhance the employee experience.

Your key responsibilities will include:

• Provide administrative support to the Induction and Onboarding project, including planning, development, implementation, review, and evaluation of initiatives.
• Assist in the creation and maintenance of the Induction and Onboarding project's SharePoint page.
• Support project management activities by monitoring product updates, ensuring data integrity, and tracking project deliverables.
• Contribute to the development and refinement of systems, policies, and procedures supporting the Induction and Onboarding plan.
• Develop and maintain productive working relationships with internal and external stakeholders to drive positive project outcomes.
• Prepare and coordinate reports, correspondence, and briefings aligned with business objectives.
• Conduct research and analysis to support continuous improvement and adherence to quality standards.
• Assist with training compliance and assurance activities in line with relevant standards and frameworks.
• Other duties as required

About You

To be successful in this role, you will have:

• Experience providing administrative support in a project environment.
• Proficiency in ICT applications, tools, and systems used for learning resource development, such as Adobe InDesign, Mail Merge, and advanced Microsoft Word.

• Strong computer skills, with proficiency in Microsoft Lists, Word, Excel, and PowerPoint.
• Excellent typing accuracy and speed.
• The ability to work independently with initiative after receiving general direction.
• Confidence in recommending processes while being adaptable to decisions and changes.
• Experience assisting in large change management projects.

Eligibility Requirements

• Must have full Australian working rights.
• Ability to pass and maintain a National Police Check and other pre-employment checks.

This is an excellent opportunity to be part of a major infrastructure project that will positively impact Queensland communities. Applications close Thursday 13th February 2025-don't miss out, APPLY NOW!

Only shortlisted applicants will be contacted. don't miss out, APPLY NOW!

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.