Workforce Management Support Officer

Contract Role with Immediate Start - Full-time until December, potential extension

We are looking for a Workforce Management Support Officer to optimise rostering practices and support Disability Services and Youth Justice Services. Your expertise in systems like UKG Pro Workforce Management and a knack for stakeholder collaboration will be key to success in this role.

About the Role

As a Workforce Management Support Officer, you'll play a vital role in ensuring the efficient operation of rostering tools and processes while maintaining strong relationships with key stakeholders.

Duration: initial 3-month contract

Successful candidate needs to be available over Christmas and New Years excluding Public Holidays.

Key Responsibilities

• Support effective rostering practices and identify areas for improvement.
• Assist with UKG Pro system administration, including template and workload adjustments.
• Address and resolve issues related to the rostering system, providing feedback to stakeholders.
• Perform data audits, generate reports, and ensure data accuracy and compliance.
• Test new system features and contribute to implementing updates.
• Build and maintain collaborative relationships with internal and external stakeholders.
• Contribute to team morale by participating in activities and supporting colleagues.

About You
To excel in this role, you will bring:

• Proven administrative experience, including excellent time management and organisational skills.
• Exceptional attention to detail to ensure data accuracy and compliance.
• Analytical skills for problem-solving and developing effective solutions.
• Strong time management abilities to handle high workloads and meet deadlines.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite and adaptability to new systems and technologies.
• Experience in building and maintaining relationships with stakeholders.
• Familiarity with workforce management systems (e.g., UKG Pro) and understanding of rostering and workforce planning.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.