Mandarin Speaking Business Development Representative
Location: Melbourne
Work Type: Permanent
We are looking for a Mandarin Speaking Business Development Representative for our client that is a freight forwarding company in Melbourne. As a BD Representative, your core responsibilities are selling the company's Freight Forwarding, Air, Ocean, Customs Brokerage & 3PL services, and associated products in the VIC market focusing on new business opportunities.
To be successful in this role, you should have previous experience working as a BD or Sales looking after new to existing clients with freight forwarding/logistics industry experience. You will use your communication skills to cultivate strong relationships with clients, from first contact until you close the deal. This would be a great opportunity for someone who wants to gain as a business development activity at entry level to intermediate level. If you are motivated and results-driven, and enjoy working in a team environment, please apply now.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers' needs and wants
- Recommend and display items that match customer needs
- Welcome and greet customers
- Manage point-of-sale processes
- Actively involve in the receiving of new shipments
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies' policies and procedures
Requirements and skills
- Proven working experience in retail sales
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Track record of over-achieving sales quota
- Solid communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident, and engaging personality
- Basic administration skills
- High school degree
Other Key Responsibilities:
- Manage the sales process through the sales pipeline, to achieve the best outcomes possible for the company in terms of gained business
- Establish and maintain a meaningful target account portfolio, achieve targets, and share outcomes with management
- Maintain close contact with current key customers, to achieve business growth goals and objectives
- Provide regular and timely updates on activities to management
- Ensure timely, attentive, and appropriate communication with internal and external customers, and ensure effective resolution of service issues
About You:
- Strong communication skills
- Excellent customer service ethic
- Mins of 2 years of sales experience in Freight forwarding/logistics industry
- Ability to work effectively within, and contribute to a team environment
- Positive attitude
- Full work rights in Australia
- KPI is calculated as a new business client (Export) 40%, existing clients 50%, and 3PL 10%.
- Mandarin and English speaking language skills
At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.
We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.
Reference ID: BBBH300401
Company: HOBAN Recruitment
Date Posted: Sunday 8 September, 2:41pm
2024-09-08