Service Coordinator

Are you ready to step into a fast-paced role where logistics meets exceptional customer service? Our client is seeking a Service Coordinator to join their dynamic team. If you're passionate about keeping things moving and solving challenges with precision and efficiency, this is your chance to shine!

What You'll Be Doing:

• Coordinate shipments and orders, ensuring smooth execution.
• Keep shipments on track with real-time updates and proactive problem resolution.
• Be the go-to contact for customers, handling queries with professionalism and accuracy.
• Manage shipping documentation, clearances, and compliance with ease.
• Liaise with carriers like Toll and Direct Couriers to deliver seamless service.
• Maintain shipment data and support financial reporting.
• Tackle urgent deliveries, investigate issues, and provide root cause analysis.
• Support weekend logistics when required.

Why Join Us?

• Gain valuable experience with a global logistics leader.
• Enjoy a mix of office-based work and hybrid flexibility.
• Thrive in a supportive team that values your problem-solving skills.

What You'll Bring:

• Exceptional customer service and communication skills.
• Strong organizational abilities with attention to detail.
• Knowledge of logistics processes or a passion for learning them.
• Confidence in handling data and resolving shipment challenges.
• Proficiency in systems like WMS and CRM tools (training provided).

Our Values:
We take pride in making the world more sustainable, working as one team, and pushing limits to exceed customer expectations. If you share our passion for innovation, integrity, and teamwork, you'll feel right at home here!

Ready to Take Off?
Apply now and make your mark in the logistics world. This is your chance to be part of a team that delivers excellence every step of the way!

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.