Account Coordinator/Administrator

We are now accepting expressions of interest from passionate individuals who are ready to take on a key role in customer service and administration. Promotional product/marketing or sales background - this is for you!

Our client is a leader in their industry, servicing a diverse range of well-known customers through outstanding customer service and high-quality products. They are deeply committed to building and maintaining strong relationships, always placing customers at the forefront of their business.

As an Account Coordinator, you will be instrumental in ensuring seamless communication between clients, customers, and internal teams, always keeping stakeholders top of mind.

If this opportunity excites you, keep reading and apply today!

Your Role Will Involve:

• Acting as a trusted point of contact for customers, responding promptly to inquiries from multiple channels.
• Engaging with clients and customers via telephone, face-to-face meetings, and digital communication.
• Supporting live and upcoming projects by keeping relevant team members informed and proactively addressing concerns.
• Collaborating with Account Managers and the Executive Team to deliver exceptional customer service, administration, and sales support.
• Managing records and data entry using an established software system.
• Working closely with colleagues to achieve shared goals and maintain a strong team dynamic.
• Problem-solving and knowledge-sharing to address challenges efficiently.
• Providing a high level of customer service and support.
• Driving and closing sales, with opportunities for career progression into a Business Development Manager role OR a different field within the business!

What We're Looking For:

• Strong customer service skills with a commitment to excellence.
• Exceptional organisational skills and the ability to multitask across various projects.
• Excellent communication and interpersonal abilities.
• Previous experience in a customer-focused environment.
• Experience working with projects and accounts is advantageous.

Work Environment: This role is on-site with a high performing and close team.

Ready to Apply?

If this sounds like the opportunity for you, we encourage you to submit your application today. Please upload a recent copy of your resume - cover letters are welcomed.

We look forward to hearing from you. Want to talk about it? Call Kate on 0419 755 433 for a confidential discussion.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.