APS 6 level level Business Generalist

HOBAN Recruitment is recruiting for the role of APS6 level Business Generalist located in either SURRY HUILLS NSW OR DEAKIN, ACT.

About the Role:
The APS6 level Business Generalist will support the OAAI Operations Team in managing the new internal Auslan Interpreting service, along with improving the Auslan interpreting workflow.
This role involves coordinating, planning, and assisting in the development of policies, projects, and strategies related to workplace accessibility and inclusion.
You will provide detailed technical, policy, and operational support, and work closely with internal and external stakeholders to ensure successful outcomes for staff with disabilities. The APE'S Business Generalist will also focus on continuous improvement, data analysis, and the delivery of key initiatives.

Key Responsibilities:

• Manage the Auslan interpreting booking system, supporting staff and delegating bookings to relevant parties.
• Oversee Auslan interpreting workflow and address escalations, feedback, or complaints.
• Implement, evaluate, and improve the Auslan Interpreting Program, fostering collaboration with staff and external stakeholders.
• Lead OAAI projects and deliver outcomes in line with the Agency's project management framework.
• Capture data to measure performance and prioritise insights for future actions.
• Contribute to business improvement strategies, focusing on enhancing OAAI services and workplace practices.
• Work independently, or with minimal guidance, in specific OAAI areas of expertise.

Benefits:

• Competitive pay rate of $60.26 per hour, including casual loading, providing you with financial stability and recognition for your expertise.
• 11.5% superannuation to secure your future and support your retirement planning.
• ASAP start, allowing you to embark on this exciting opportunity without delay.
• Full-time position, offering 37.5 hours per week, Monday to Friday, enabling a healthy work-life balance and time.
• Collaborative and inclusive work environment that values innovation.
• Make a difference by supporting participants with complex needs.

About You:
To succeed in this role, you will have:

• Strong stakeholder engagement skills with a focus on collaboration.
• Excellent written communication and analytical abilities.
• A commitment to continuous improvement, with a focus on innovation and data-driven decision-making.
• The ability to work independently, managing multiple priorities in a complex environment.
• A strong understanding of workplace accessibility and inclusion is desirable but not required.

Please note you do need to be an AUSTRALIAN CITIZEN for this Federal Government role
Positions close for submissions WEDNESDAY 19th MARCH 2025 COB.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.