APS 6 Level Case Management Officer

Lead Case Management and Make a Difference!

Join a dynamic team and drive impactful case management outcomes in the disability sector. located in Surry Hills or Parramatta SYDNEY NSW.

HOBAN Recruitment is recruiting for the role of APS6 level Case Manager on behalf of our client, a leading government agency.

This is an exciting opportunity to contribute to improving the experience of participants in the scheme by managing and resolving external review applications efficiently and effectively.

About the Role:
As an APS6 level Case Manager, you will:

• Work under limited direction to undertake complex case management responsibilities.
• Lead, plan, and manage resources to resolve issues and risks across various case management activities.
• Provide technical, professional, policy, and operational support in complex matters.
• Manage ART applications related to reviewable decisions under the relevant Act, including access and plan reviews.
• Engage with internal and external stakeholders to provide expert advice and support.
• Apply alternative dispute resolution methods to resolve applications effectively.
• Prepare case documentation and participate in Case Conferences, Conciliations, and Hearings.
• Assess and respond to priority and risk matters that impact participants and Scheme sustainability.
• Develop participant plans reflecting funded supports.

Benefits:

• Competitive pay rate of $60.26 per hour, including casual loading, providing you with financial stability and recognition for your expertise.
• 11.5% superannuation to secure your future and support your retirement planning.
• ASAP start, allowing you to embark on this exciting opportunity without delay.
• Full-time position, offering 37.5 hours per week, Monday to Friday, enabling a healthy work-life balance and time.
• Collaborative and inclusive work environment that values innovation.
• Make a difference by supporting participants with complex needs.

About You:
We are looking for candidates who have:

• Proven experience in case management.
• Strong problem-solving and analytical skills.
• Excellent stakeholder engagement and communication abilities.
• Ability to interpret and apply legislation and policy frameworks.
• Experience in alternative dispute resolution is highly desirable.
• A background in disability services is an advantage.

Please note you do need to be an AUSTRALIAN CITIZEN for this Federal Government role
Positions close for submissions WEDNESDAY 12TH FEBRUARY 2025 COB.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.