EL2 Level Service Guidance and Practice Leader

HOBAN Recruitment is seeking a skilled and experienced individual to step into the critical role of EL2 Level Service Guidance & Practice Leader located in Newcastle NSW. This role will see you lead a team with significant authority and responsibility, driving strategic initiatives that enhance service delivery and policy guidance. You will manage complex projects, coordinate key outcomes, and represent the organisation in high-level negotiations.

Key Responsibilities:

• Lead the development and delivery of strategies to enhance guidance material and improve participant experiences.
• Ensure guidance materials are accessible, clear, and apply principles of behavioural economics.
• Report on key deliverables, aligning with national support priorities and driving continuous improvement.
• Develop and implement policies, guidelines, and protocols in collaboration with key stakeholders.
• Manage and oversee team performance, workflow, and strategic priorities.

Benefits

• Competitive pay rate of $754.20 per day at EL2 Level, including casual loading, providing you with financial stability and recognition for your expertise.
• 11.5% superannuation to secure your future and support your retirement planning.
• ASAP start date, allowing you to embark on this exciting opportunity without delay.
• Full-time position, offering 37.5 hours per week, Monday to Friday, enabling a healthy work-life balance and time.
• Flexible work arrangements.
• Make a meaningful impact in the disability sector.

• Opportunity to use your leadership skills in a high-impact, supportive team environment.
• Opportunity to shape national service delivery frameworks.
• Access to ongoing professional development and growth opportunities.

About You

You're a confident leader with strong decision-making and problem-solving skills. You thrive in complex environments and are adept at stakeholder engagement and negotiation. You have a passion for improving organisational processes and outcomes.

Key Skills and Experience:

• Proven experience in providing strategic direction, business planning, and performance monitoring.
• Strong knowledge of legislative frameworks, government decision-making, and compliance.
• Exceptional problem-solving skills, with a focus on resolving sensitive and complex issues.
• High-level written and verbal communication skills, with a strategic approach to policy development.
• Ability to lead and manage diverse teams or work areas.
• Extensive stakeholder engagement and negotiation expertise.

Desirable Skills:

• Strong policy development and interpretation skills in sensitive organisational and political contexts.
• Experience liaising with government, industry, and community groups on complex issues.

Please note you do need to be an AUSTRALIAN CITIZEN for this Federal Government role

Positions close for submissions WEDNESDAY 22nd January 2025 COB.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.