EL1 Level Service Designer

Join our client in delivering impactful service improvements within the Disability sector, enhancing participant outcomes and experience.

Role is located in Newcastle NSW.

As an EL1 Level Service Designer (Labour Hire), you will take on a leadership role within the Service Design Division, managing complex design and stakeholder initiatives that ensure the delivery of high-quality, participant-centred services. You'll have the opportunity to guide a dedicated team, influence decision-making, and drive process, platform, and practice improvements that align with the Participant Service Charter principles.

Benefits:

• Competitive pay rate of $602.55 per day at EL1 Level, including casual loading, providing you with financial stability and recognition for your expertise.
• 11.5% superannuation to secure your future and support your retirement planning.
• ASAP start date, allowing you to embark on this exciting opportunity without delay.
• Full-time position, offering 37.5 hours per week, Monday to Friday, enabling a healthy work-life balance and time.
• Flexible work arrangements.
• Make a meaningful impact in the disability sector.

• Opportunity to use your leadership skills in a high-impact, supportive team environment.

About You:
You are a motivated, experienced service designer with strong organisational skills and a passion for participant-centric improvements. You'll bring:

• Skills in:
  • Journey mapping and systems thinking
  • Stakeholder engagement
  • User research and analysis
• Desirable skills:
  • Report writing
  • Prototyping and testing
  • Data analysis and synthesis
  • Workshop facilitation and co-design knowledge

Please note you do need to be an AUSTRALIAN CITIZEN for this Federal Government role
Positions close for submissions MONDAY 25th November 2024 COB.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.