Warehouse Administrator / Customer Service

3PL Warehouse Administrator and Customer Service Representative

Location: Lytton, QLD 4178
Working Hours: Monday to Friday, 6am, 7am or 8am starts available
Hourly Rate: $35.39
Immediate Start: ASAP starts are available

About the Role:

HOBAN Recruitment is seeking a new team member for our 3PL Warehouse Client as an Administrator and Customer Service Representative. This role requires a keen eye for detail, excellent time management skills, and the ability to multitask effectively. The ideal candidate will have experience in transport, warehousing, and logistics, with a strong background in data entry and warehouse management systems such as SAP.

Responsibilities:

• Act as the primary liaison for designated customers, coordinating all related activities efficiently.
• Develop and maintain strong working relationships with assigned customers to ensure effective communication.
• Coordinate client orders, ensuring smooth collaboration with warehouse and transport teams for cost-effective solutions.
• Maintain awareness of Service Level Agreements and rate structures for clients.
• Manage tasks such as orders, stock counts, and KPI maintenance using available tools.
• Perform all internal duties with a high level of accuracy and attention to detail.

About you:

• Previous experience in logistics and customer service is highly considered.
• Proficient in Microsoft Word and Excel; experience with KPI management preferred.
• High accuracy in data entry; effective communication skills are essential.
• Ability to engage with a diverse range of employees and customers.
• Experience with warehouse management systems, particularly SAP, is advantageous.

Process:

• Initial client interview followed by Drug & Alcohol and Police checks for successful candidates.

Values:

At our client's workplace, safety, innovation, respect, integrity, customer-centric focus, and passion drive every aspect of our vision. Join us in this exciting opportunity to make a meaningful contribution to our team and our vision.

To Apply:

Please apply online with an updated resume and shortlisted candidates will be contacted directly for interviews.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.