Corporate Customer Service Centre Operative

Hourly Rate: $37/hour
Duration: 3-6 months (with possibility for extension). ASAP start
Positions Available: 3

Location: CBD Head Office

The Role:
Our client is seeking professional and empathetic individuals to join their corporate contact centre team, providing crucial support to their customers.

Key Responsibilities:

• Manage high call volumes
• Address client queries, schedule appointments, and resolve concerns.
• Handle interactions with empathy and professionalism,

Candidate Requirements:

• Professional and presentable demeanor with strong communication skills.
• Experience in medical reception or call centres essential
• Ability to remain calm under pressure and provide empathetic service.
• Availability for shifts (7:45 AM - 4:45 PM or 8:30 AM - 5:30 PM, with a one-hour lunch break).
• Flexibility for full-time or part-time (3 or 4 days per week considered).

Additional Requirements:

• National Police check issued within the last 12 months.
• Willingness to sign a privacy disclosure due to access to sensitive information.

What's on Offer:

• Work in a supportive and professional environment.
• Opportunities to gain valuable experience in the healthcare sector.
• Shift preferences accommodated where possible.

Application Process:
A face to face interview will be required for candidates under consideration for this role.

If you have the skills and experience to succeed in this dynamic and rewarding role, apply now!

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.